Saturday, March 23, 2019 / by Pamela Glende
Selling your home with a Team of agents verses a single agent.
When I’m busy showing homes or in a business meeting or on a phone conference, I can’t answer my phone. So, what happens if someone is calling to inquire about my listing? That call would be missed. That doesn’t happen with Haven Real Estate Group. We have a system in place that when a call comes in, it is routed to at least 16 on our team. That call is always answered.
Answering the phone is critical. Consumers looking at homes quickly move onto other homes when they can’t reach an agent. I’m sure if you have your home listed for sale on the market you would want every inquiry answered and answered right away.
Here are some statistics. If a call is answered you have over a 90% probability of setting an appointment to show that home. If the call is missed and you return the call within 10 minutes that chance to set an appointment drops to 79.6 %. Within 30 minutes it drops to 12.9 %. Within 2 hours it drops to 5.1 %. Over 8 hours it is literally 0.3%. I’m sure you can see why answering the phone inquiry is of upmost importance!
Our team answers the phone from 8 AM to 9 PM seven days a week. All calls which come in through the night are answered first thing in the morning by our sales manager. All calls are returned with no exceptions. That is one advantage to hiring a team. Also hiring a team doesn’t cost you anymore than hiring an individual agent. The rates are the same.
Another advantage of hiring a team is that we help each other out. If we are busy with another client, and not available and one of our listings needs to be shown, we always have agents that are ready and available to show the homes. Whether it is showing the home or meeting an inspector or an appraisal we have it covered. Whatever the need we have it covered.
Another advantage is that we know each other’s listings. When a call comes in inquiring about a home, we are able to give the consumer the information they are requesting. We pride ourselves in giving the consumer our absolute BEST!!!
Did you know that we have the highest number of positive reviews on Zillow & Trulia? Be pride ourselves on giving the consumer an extraordinary experience. Helping and caring about people is something that each of us at Haven Real Estate Group are committed to. It’s not about the sale, it’s about giving our clients the absolute best and doing an outstanding job representing them.
If you have any questions or would like to know more, please don’t hesitate to reach out to us. We are always happy to help. If you would like to know what your home might be worth, be sure to click on the tab that says, “home values”. We are also available to do a personal home evaluation for you.
Thank you for reading and have an amazing day!!